Instructions for ordering
When the work is done on behalf of an insurance company the person ordering the work must be the owner of the work object or someone authorized by them.
If the customer wishes to carry out any additional work in connection with the insurance repair, the order for the additional work must be placed as early as possible
Damage must be reported to the insurance company before the insurance company can issue a repair permit. Delivering a copy of the damage report for Leevene is also recommended.
If there are any special requirements regarding lifting, handling or supporting the boat, the customer must inform Leevene about these.
The customer takes care of undoing/doing the sails, boom, ropes etc. before the mast is lowered/lifted unless otherwise agreed. This also applies for mast wiring cables. Boats to be repaired in the autumn after the sailing season must be brought to the workshop without a mast.
Removal of personal items and valuables before repairs
Before the work starts, any personal, sensitive or valuable items must be removed from that part of the boat where the work will take place.
Septic tank must be emptied before the boat is brought to the workshop
Frost protection and covering
The frost protection of the engine, water systems, toilet etc. is not normally work covered by the insurance. Such work must be ordered separately. Covering the boat before the work or after completion of the work must be agreed upon separately.
Transporting the boat to the facility
Get in touch with Leevene staff beforehand to discuss transportation. Leevene has trusted transportation partners, recommended for land transportations.
It is required that any boat to be repaired or docked with Leevene must be insured for docking, fire, theft and other possible damage.
Mooring the boat
The boat must be securely moored with the fenders put on both sides even if no other boats are adjacent. The boat is at the customer’s risk and responsibility until Leevene has received it.
Keys to any boat brought to Leevene must be delivered to Leevene's customer service point. They can also be left in the key box at the customer service point as long as labelled with name and contact details. (the key box has labels, pencils etc.) If the main switch is in difficult to find, please include instructions on the label.
Facility manager miki.kamarainen(at)leevene.fi or 0102392307.
We also have an emergency line operating outside the opening hours: 010 239 2302
Collecting the boat
The boat must be collected at the agreed time.
Leevene Oy adheres to the terms and conditions of the Finnish Boat Association Finnboat Ry, approved by the Consumer Ombudsman